Here we explain, clearly and directly, how 58bet collects, uses, stores, and protects the personal data of Brazilian players — and what your rights are as the owner of that information.
Last updated: January 2026 · Brazilian Portuguese Version · In compliance with the LGPD
LGPD Commitment: 58bet processes users' personal data in full compliance with the General Data Protection Law (LGPD — Law No. 13,709/2018). Your data is never sold to third parties. You may exercise your data subject rights at any time through our support channel.
A 58bet is a Sports Betting and online casino platform operated under the domain 58bet.cash, serving exclusively the Brazilian market. In this Privacy Policy, we explain how we handle the personal data of those who use or visit our platform.
For the purposes of this Policy, 58bet acts as controller of personal data of users, as defined by the LGPD. This means we are responsible for determining the purposes and means of processing the information we collect.
This Policy applies to all 58bet users — whether you have an active account, are just browsing the site, have contacted support, or have taken part in any promotion. By using the platform, you confirm that you have read and understood the practices described here.
Plain language: We know privacy policies can be a pain to read. That's why we wrote this document in plain, straightforward language — no unnecessary legal jargon. If anything is unclear, reach out to our support team and we'll walk you through it.
58bet collects only the data necessary to deliver the contracted services and meet legal obligations. The data we collect falls into three main categories:
Data you provide directly:
Data collected automatically while using the platform:
Data received from third parties:
Payment data: 58bet does not store full credit or debit card numbers. All card transactions are processed by PCI-DSS certified payment gateways, which are the sole entities storing such data under specific security standards. 58bet receives only the transaction confirmation.
Every piece of data collected by 58bet has a specific and legitimate purpose. The table below summarizes the main uses:
| Purpose | Data used |
|---|---|
| Account creation and management | Full name, CPF, email, date of birth, mobile number |
| Identity Verification (KYC) | CPF, photo ID, proof of address |
| Processing deposits and withdrawals | Banking details, Pix key, transaction history |
| Fraud and money laundering prevention | IP address, device, betting history, transaction data |
| Customer Support | Name, email, account history, and prior communications |
| Personalized experience | Browsing history, favorite games, bets placed |
| Sending communications and promotions | Email, mobile number (with the option to unsubscribe at any time) |
| Compliance with legal and regulatory obligations | CPF, financial data, transaction history |
| Statistical analysis and platform improvement | Anonymized or pseudonymized usage data |
58bet does not use personal data for purposes incompatible with those listed above without informing the user and, where required, obtaining fresh consent.
The LGPD requires that all personal data processing have a justified legal basis. At 58bet, we rely on the following legal bases as set out in art. 7 and art. 11 of Law No. 13,709/2018:
Sensitive data: 58bet does not intentionally collect sensitive personal data as defined by art. 5º, II of the LGPD — such as racial origin, religious belief, genetic or biometric data, among others. Should a user voluntarily share data of this nature, it will be handled with enhanced protection and will not be used for any purpose beyond the requested support.
About 58bet does not sell personal data of users to third parties, under any circumstances. Data sharing only occurs in the situations described below, with partners bound by the same data protection obligations required under the LGPD:
All third parties that access personal data of 58bet users are bound by contractual agreements requiring them to maintain confidentiality, use the data only for the specific agreed purpose, and implement security measures in line with LGPD standards.
58bet uses cookies and similar technologies to enhance your browsing experience, ensure the platform works correctly, and analyze user behavior in aggregate. The types of cookies used are:
You can manage your cookie preferences in your browser settings — Chrome, Firefox, Safari, Edge, and others allow you to block or delete cookies at any time. Please note that disabling essential cookies may affect critical platform features, such as login and bet processing.
No cross-site tracking for advertising: 58bet does not share users' browsing data with third-party advertising networks for cross-site tracking purposes. Cookie data is used exclusively within the 58bet.cash platform.
58bet applies technical and organizational measures to protect users' personal data against unauthorized access, alteration, disclosure, or destruction. The key measures include:
In the event of a security incident that may affect users' personal data, 58bet will notify the Autoridade Nacional de Proteção de Dados (ANPD) and the affected data subjects within the timeframes established by the LGPD, disclosing the nature of the data involved and the measures taken to mitigate any harm.
58bet retains personal data for as long as necessary to fulfill the purposes described in this Policy or to meet legal and regulatory obligations. The general retention criteria are:
Once the applicable retention period has elapsed, data is securely deleted or anonymized in a way that makes it impossible to identify the data subject, allowing it to be used for statistical purposes without compromising privacy.
The LGPD grants you a set of rights regarding your personal data processed by 58bet. You may exercise any of them at any time, free of charge, through our support channel:
Request confirmation that we process your data and obtain a full copy of the information we hold about you — what we collected, how we use it, and who we share it with.
Request the correction of incomplete, inaccurate, or outdated data. You can update your name, address, email, and mobile number directly in your account settings or by contacting support.
Request the deletion of personal data processed on the basis of consent, once that consent is withdrawn. Data retained due to a legal obligation cannot be deleted before the minimum period required by law.
Request the transfer of your personal data in a structured, machine-readable format to another service or product provider, where technically feasible.
Object to data processing based on legitimate interest where the use is not consistent with your reasonable expectations. 58bet will assess the request and respond within the legally required timeframe.
Request the temporary blocking or anonymization of data that is unnecessary, excessive, or processed in violation of the LGPD, while the deletion request is being handled.
Withdraw consent at any time for processing activities based on that legal basis — such as receiving marketing communications. Withdrawal does not affect any processing carried out prior to the request.
To exercise any of these rights, reach out via the platform's live chat or by email at privacidade@58bet.cash. 58bet will respond to your request within 15 calendar days, as required by the LGPD.
If you are not satisfied with the response, you may escalate a complaint to the National Data Protection Authority (ANPD), the regulatory body responsible for overseeing LGPD compliance in Brazil.
58bet is a platform exclusively for 18 years of age or older. We do not intentionally collect personal data from users under 18, and any account found to have been created by a minor will be closed immediately upon identification, with any deposits made using their own funds returned.
If you become aware that a minor has created an account on 58bet, please contact our support team immediately. The platform has age verification mechanisms in place during the registration process and throughout the KYC process.
Parents and guardians who identify unauthorized use of the platform by a minor in their care should contact 58bet's 24h support to have the account closed immediately and to receive guidance on next steps.
Some of the technology and service providers used by 58bet may be located outside Brazil — such as cloud infrastructure providers, analytics tools, or casino game providers headquartered abroad.
In such cases, 58bet ensures that personal data is transferred internationally only when:
In all cases, transferred data is protected by contractual agreements that impose confidentiality and security obligations on the recipient, consistent with Brazilian standards.
58bet may update this Privacy Policy periodically to reflect changes in data processing practices, legal requirements, or platform improvements. When material changes occur — those that affect user rights or how data is used — 58bet will notify active account holders by email at least 7 days' notice.
The date of the last update is always shown at the top of this page. We recommend revisiting this Policy periodically to stay informed. Continued use of the platform after the effective date of any changes constitutes acceptance of the updated version.
If you have any questions about a change, please contact our support team before continuing to use the platform — our team will explain the updates clearly and straightforwardly.
58bet has appointed a Data Protection Officer (DPO) as required by the LGPD, responsible for serving as the point of contact between the platform, data subjects, and the ANPD.
To exercise your rights, ask questions about this Policy, or file a complaint regarding the handling of your personal data, contact us through the channels below:
58bet will respond to all privacy-related requests within 15 calendar days from the date of receipt, as set out in art. 19 of the LGPD.
Complaint to the ANPD: If you are not satisfied with 58bet's response regarding your data subject rights, you may file a complaint directly with the Autoridade Nacional de Proteção de Dados (ANPD) through the official channels of the Brazilian federal government. The ANPD is the authority responsible for overseeing and enforcing the LGPD in Brazil.
Beyond what is set out in this Policy, see how 58bet puts its commitment to privacy into concrete, day-to-day action on the platform.
All communication between your phone or computer and 58bet's servers is encrypted with 256-bit SSL — the same standard used by digital banks like Nubank and Itaú. No information is transmitted in the clear.
58bet operates in compliance with the Lei Geral de Proteção de Dados (Lei nº 13.709/2018), with a defined legal basis for each type of processing, a designated DPO, and internal processes that are regularly audited.
The identity verification (KYC) process is carried out by certified partners. Documents are reviewed and discarded in accordance with the legally required retention period — never used beyond the purpose of verification.
58bet does not store credit or debit card numbers. Transactions via Pix, boleto, PicPay, and Mercado Pago are processed through PCI-DSS-certified gateways, meaning the platform never has access to complete card data.
Automated systems monitor anomalous behavior in real time — not to surveil you, but to protect your account against unauthorized access, misuse, and fraud attempts before any harm is done.
Access, correction, deletion, portability, objection — all LGPD rights can be exercised free of charge via chat or our privacy email. We respond within 15 calendar days, no red tape.
58bet was built for Brazilian players — with Pix, 24/7 support in Portuguese, over 3,000 certified games, and a genuine commitment to protecting your personal data in accordance with the LGPD.
For users aged 18 and over only. Data protected in accordance with the LGPD.